Shipping & Returns

Our aim is to despatch goods as quickly as possible; After this time if we can process the order that day we will; if this is not possible it will go out the following working day. Your account is charged immediately on placing an order. Any amendments to the original order need to be confirmed in writing however once your order has been processed by our warehouse we are unable to alter or amend an order and ask that you wait for it to arrive with you before contacting us to arrange a return. All quoted delivery times are estimates only unless you have paid for a guaranteed service and placed your order in time for next day despatch.

In the unlikely event that your order hasn't arrived within two weeks and we have not contacted you please feel free to contact us and ask what we are doing.

Return of Goods Policy/Refunds

As a small business, we regret to inform you that we no longer offer refunds for any customised-to-order items.

These items are meticulously handmade specifically for each individual customer. Therefore, we kindly request that you carefully consider your purchase before placing an order with us.

While we strive to provide accurate and timely service, we acknowledge the possibility of occasional errors. These errors will be promptly rectified.

It is important to note that sizing with personal printing cannot be refunded or exchanged.

Therefore, we strongly advise you to verify your measurements before making a purchase.

Should you have any questions regarding sizing, please do not hesitate to contact us at 0207 272 6245 or ben@londontrophy.co.uk.

Alternatively, you can speak with your coach at your club,

who will provide you with a comprehensive guideline and personalized advice.

Product availability

We try to make sure that items listed on our site are always in stock. In situations when an item becomes discontinued or temporarily unavailable we will contact you to let you know when the item will be in stock or to arrange a refund.

Gift Certificates

The value of your Gift Certificate is indicated clearly on the certificate.
Any unused balance will be placed in the recipient's Gift Certificate account until it reaches its expiration date.
If the order exceeds the value of the gift certificate, the balance must be paid by credit or debit card.
It is not currently possible to combine multiple Gift Certificates in a single order.
Gift Certificates cannot be exchanged for cash.
Gift certificates and unused portions of gift certificates expire one year from the date of issue.
Match Teamwear Gift Certificates are only valid and can only be redeemed on our website, Match Teamwear.com.
You can not use Gift Certificates to purchase other gift certificates, that would be crazy.

Website images and colour reproduction

We make every effort to ensure that images displayed on our website are as accurate as possible but we cannot guarantee an exact colour match to the product as displayed on your screen.

Website content

The information on our site is constantly updated and from time to time may contain technical inaccuracies and typographical errors. We aim to correct these as soon as we become aware of them. In situations where the provided information is crucial to your purchasing decision and the eventual use of a product we recommend you contact us for clarification and confirmation of details. We reserve the right to alter specifications and prices without notice.

In no event will Match Teamwear Ltd be liable for any damages arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortious action, arising out of or in connection with the use, or inability to use this site. We make no warranty that this site or the server that makes it available is free of viruses or bugs.

Throughout the Match Teamwear Web site, you will find links to third party websites. Please note that Match Teamwear is not responsible for the privacy policies or content of third party sites.